5th June 2019 | London


Thank You

Client-Side Delegates: Why Attend?

Attending Market Research Summit offers a unique mix of opportunities for client side heads of customer insight and market research:

  • It’s the only industry conference that offers “CLIENT-ONLY” sessions! You will benefit from joining frank & open discussions alongside your peers focused on key challenges: putting ROI theory into practice, recruiting the right people and taking advantage of AI & machine learning technologies; with panelists from Molson Coors, Aviva, Marks & Spencer and Intercontinental Hotels.
  • What is going on in the world of Customer Insight? Is digital transforming insight communications and improving strategic impact? Hear from leading brands such as Petcare, Sky, Legal & General, Molson Coors, PepsiCo from their experience and what channel they consider to be of most value.
  • Attend client workshops on a) how to turn insights into action and/or b) embedding company values to build a more successful business 
  • Learn from over 12 case studies of innovative research approaches in action, including stories from Formula1, Asahi, QVC, Dow Jones, Coca-Cola, Whitbread, AkzoNobel, Harrods, Transport Focus and more.
  • Review the latest thinking from the agency world – through plenary presentations on new approaches to concept testing, survey engagement, biometrics, community based research, ethnography and use of digital technology
  • Join collaborative discussions to gain new perspectives on the issues of most interest to you – whether it be story-telling techniques, managing international research, curating community based research or landing research in the business
  • Use the event to network with your peers – Make use of your time productively by connecting with interesting suppliers and agencies who will help solve your everyday challenges 
  • Build an informed picture of the future for research and insight – learn from experts in mobile insight, millennials, social media, machine learning and AI, plus join our closing panel from Kantar, RedEye and Dow Jones

Agencies & Suppliers: Why Attend?

Market Research Summit 2019 offers a unique mix of opportunities for directors, partners and senior research agency management:

  • It’s the only industry conference that offers carefully curated content tailored for AGENCIES and SUPPLIERS!  We will have expert panelists debating on digital transformation, innovation in the world of customer insight, elevating the role of insights in the Boardroom and re-imagining qualitative in the age of machines
  • What is going on in the world of Customer Insight? Is digital transforming insight communications and improving strategic impact? Hear from leading brands such as Petcare, Sky, Legal & General, Molson Coors, PepsiCo from their experience and what channel they consider to be of most value.
  • Learn from over 12 case studies of innovative research approaches in action, including stories from Formula1, Asahi, QVC, Dow Jones, Coca-Cola, Whitbread, AkzoNobel, Harrods, Transport Focus and more.
  • Review the latest thinking from your competitors – through plenary presentations on new approaches to concept testing, survey engagement, biometrics, community based research, ethnography and use of digital technology
  • Join collaborative discussions to gain new perspectives on the issues of most interest to you – whether it be story-telling techniques, managing international research, curating community based research or landing research in the business
  • Use the event to network with your peers – Make use of your time productively by connecting with interesting suppliers and agencies who will help solve your everyday challenges 
  • Build an informed picture of the future for research and insight – learn from experts in mobile insight, millennials, social media, machine learning and AI, plus join our closing panel from Kantar, RedEye and Dow Jones

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CX & INSIGHT Leaders 2019

We welcome you to our 4th annual CX conference. Over 70 Heads of CX & Insight brand-side leaders will be gathering on the 5th Nov in London. DO NOT MISS!

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