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Terms and Conditions


By submitting a booking you are agreeing to our standard terms and conditions below.


An invoice will be issued upon registration. All invoices must be settled 4 weeks prior to the conference date to ensure attendance and early bird bookings must be received before the end of the early bird deadline to have the discount applied. Event organiser reserves the right to reallocate a delegate’s booking or to refuse entry where payment has not been received before the due date. Cheques and bankers’ drafts are not accepted.


All payments must be received within 30 days of receipt of the invoice to guarantee entry but no later than one week prior to the event, whichever is soonest, to guarantee entry.


Payments for discounted early bird bookings must be received before the end of the early bird deadline to have the discount applied. After the deadline, the full non-discounted rate will apply and any discount may be revoked.


Tickets cover one delegate only and must not be shared. Where ticket sharing is found to have taken place we will bill the full fee for every attendee.


Delegates that book under the wrong ticket categories will be offered the chance to re-book after verification but no refunds will be offered on the original ticket registrations.


All cancellations must be received in writing 28 days before the conference is scheduled to take place and are subject to a £150 cancellation fee. We are unable to make any refund or cancel invoices for requests received less than 28 days before the conference is scheduled to take place.

If you are unable to attend, you may send a substitution. For substitutions please contact the conference team on +44 (0)203 006 2993 or email 


There may be occasions when changes in content, speakers, timing, location etc have to be made for reasons outside of our control. We cannot accept liability for any costs or inconvenience incurred by changes to or cancellation of an event. We cannot accept responsibility for the opinions of speakers or any other persons attending the event.


A vegetarian lunch option is provided as standard. For any other dietary requirements, please contact the conference team on +44 (0)203 006 2993 or email


We make every effort to ensure our events are accessible for all delegates. For specific access requirements please contact the conference team on +44 (0)203 006 2993 or email


Any person who attends our events grant permission to record his or her visual/audio images, including but not limited to, photographs, digital images, voices, sound or video recordings, audio clips, or accompanying written descriptions, and, without notifying such person, to use his or her name and such images for any purpose, including advertisements for future programs and events.


Wire transfer:

 Bank Transfer
 Barclays Bank
 355 Station Road
 HA1 2AN
 United Kingdom
 Sort code: 20-37-16
 Account: 63021963
 Swift code: BARCGB22
 IBAN is: GB31 BARC 2037 1663 0219 63

Credit / Debit Cards:

We process the following online card payments –

Image title


When will my registration be confirmed?
If you booked online, you will receive an email as soon as we process your request. We aim to have any invoices or receipts for payment processed and posted within 3 days. Payment must be received 4 weeks in advance of the conference date to guarantee entry.

If you have any concerns, please email

What happens next?
 All delegates will be contacted by email at least 1 week before the event confirming the information needed for the day.

When will I receive my ticket?
 We do not send tickets by post. Conference passes will be available at the registration desk on site.

We would like to sponsor / exhibit at Market Research Summit – who do we contact?
 Please contact Rahul Jerome at or call +44 203 006 2993.

I would like to speak at a conference – who do I contact?
 Please contact Rahul Jerome at

Insight-Intelligence and its events are published  and run by Zorbiant Media Limited.

Zorbiant Media Limited is registered in England and Wales. Registered office: 111 Gloucester Road, Bristol BS7 8AT. Company Number: 08076859 | VAT Number: 174374492.

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